KATIE: Knowlarity’s AI platform for advanced customer communications
Knowlarity, a cloud communications provider, has today announced the launch of Knowlarity Artificial Intelligence Experience (KATIE) platform. It is designed specifically to Enterprise scale...
iCubesWire launches InstaTalk, an AI platform for customer-brand interactions
iCubesWire, a digital marketing solutions provider has launched InstaTalk, an Artificial Intelligence platform to accelerate digital transformation for its clients. The product aims to...
APAC fastest to adopt tech, everything needs to be mobile responsive: Bill McMurray, Qualtrics
In an increasingly competitive global market, customer experience is right up there among reasons customers buy from a brand, right after value for money....
Natural disaster response gets a leg up with new Facebook maps
Social media giant, Facebook, has introduced disaster maps which will help response organizations paint a more complete picture of where natural disaster affected people...
8 key reasons why VR and AR will impact businesses this year
The rapid expansion of technology is opening new opportunities for savvy small and large businesses that get in on the ground floor. Just like...
Automation Anywhere launches bot that competes with human intelligence
Robotic Process Automation (RPA) player, Automation Anywhere has launched the IQ Bot, software bots capable of studying, learning and mimicking human behavior for intelligent...
Open-source tools can add much-needed ‘quality’ to online content: Parveen Singhal, WittyFeed
With the growing awareness about the Internet, and the world becoming more tech savvy, the consumption of online content has increased monstrously. The...
HDFC’s insurance AI bot to sift customer queries
HDFC Life, an Indian life insurance services provider, has launched an email bot named SPOK. It can automatically read, understand, categorize, prioritize and respond...