America based Enspire Commerce which delivers cloud-based enterprise commerce management (ECM) solution on a single platform has launched a next generation sales solution which is a latest version of RetailPoint. This improved version of RetailPoint’s cloud- based Point of Sale (POS) is beneficial for the small to mid-sized retailers and gives them the authority to personalize customer service experiences that expands service and facilitates additional sales.
Benefits of POS
24/7 data access for both single and multiple store locations using Retail Engagement that provides important POS data in real-time, from anywhere in the world.
Omni-channel ship-from-store capabilities including carrier rating and compliance with option for online pickup in-store to know what customers have bought and returned by channel.
Mobile retail engagement allows retail personnel to have an intimate customer interaction and the ability to show collections and look books to up-sell/cross-sell — in store and via e-commerce site.
Customer Management tools collect data for targeted campaigns and customer loyalty programs.
Store Management via cloud technology enables option to share/compare “live” data across locations.
Product and Service Tools provide secure access to real-time data, tracking employees’ hours, sales and inventory.
Sales interface makes transactions simple and coupons and discounts easy.
Auto Backup saves and stores data automatically on the RetailPoint cloud.
POS also enables retailer to use an enterprise inventory visibility to fulfill orders that might be out of stock in that particular store through other store locations, partners, locations and channels. With visibility to all inventory, in-store and online, retail associates can ship an item from any store location, warehouse, distribution center, or have items drop-shipped from a vendor to save the sale and optimize customer service.
Jim Barnes, Enspire Commerce CEO says:
“RetailPoint delivers a highly advanced POS solution that empowers retailers to nurture customer relationships by making shopping experiences more personalized than ever. The software provides increased visibility into inventory at any location and allows retailers to view valuable customer data including orders and shopping history in real time in order to make on-the-spot purchase recommendations that are both timely and relevant. We are proud to offer retailers the ability to provide a better customer experience, with more relevant engagement and clienteling capabilities.”
The Application Program Interface (API), offered by RetailPoint can assimilate with any software which has an open API. This makes the omni- channel commerce reachable for the retailers of all sizes. The software is operating system and device agnostic.