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RingCentral, Okta to unify business processes


California-based RingCentral, a provider of cloud computing based phone systems for small and medium-sized businesses has collaborated with Okta that offers identity and device management for the cloud and mobile enterprises. The duo has also announced product integration for their customers.

With this partnership, both are planning to address their customers’ concerns and security requirements for identity and access management while making it a frictionless deployment and management process for their IT teams. Basically, this integration claims to unify all the business process along with permitting users to securely access RingCentral, regardless of device or location, via single sign-on. RingCentral and Okta will market the new integration to their respective install base and new customers.

RingCentral claims that its UCaaS (Unified-Communication-as-a-Service) is built on a reliable, scalable cloud platform designed to address the growing needs of a global, mobile workforce that requires flexible ways to collaborate and communicate anywhere, anytime, on any device. This solution will be advantageous for those customers who are wanting to drive digital transformation and migrate to cloud and mobility technology.

José Pastor, Vice President of Product Management at RingCentral stated, “The partnership with Okta is a win-win for our customers to address the challenge of mobility, security, and workforce productivity as enterprises shift to the cloud. This integration facilitates seamless provisioning of RingCentral’s solution across an organization, links RingCentral phone numbers to Active Directory, and simplifies user login with Okta’s identity management and Single Sign-on capabilities.”

Benefits from the integration:

  • Single Sign-on: Solves the challenge of end-users needing to remember a myriad of passwords, while giving them the ability to log into RingCentral from any device and any location.
  • Automatically maps RingCentral phone numbers to Active Directory: IT admins can use Active Directory and LDAP directories to map with RingCentral phone numbers. IT admins do not need to modify or compromise their corporate firewall, to centrally manage end-user identities.
  • Leverage Active Directory and Google Apps Directory: Enabling user-level accountability and monitoring with the same credentials for internal applications via Active Directory. IT can automatically export RingCentral phone numbers and extensions to Active Directory.

Chuck Fontana, Vice President of Alliances and Corporate Development at Okta said, “Our mission is to improve the connections between people and technology to make companies more productive and secure, ultimately empowering them to move faster and grow revenue.”

Our partnership and integration with RingCentral provides our joint customers with access to RingCentral via Single Sign-on, and gives IT the ability to provision and de-provision users. Together we offer a pre-integrated solution to customers so they can connect and collaborate in a secure and easy way, enabling them to drive their business forward.

Mrunmayi Sapatnekar
A journalist who always tries to get a hang of emerging enterprise tech world. A journalist who always tries to get a hang of emerging enterprise tech world. She has an enormous interest in global and Indian economics. She is a sports enthusiast always talking about cricket and badminton with a twist. Also likes to write articles related to enterprise technology.