According to TiVo, the natural language voice solution for Sky Q will help its customers search for content on digital entertainment channels across linear TV and Video on Demand (VoD) services. Sky Q will be implementing Conversation Services on the box which will enable viewers to search for entertainment, sport and movies by providing a conversational experience through language recognition and naturally spoken responses.
Sky states that using voice search viewers will be able to find TV by pressing and holding the voice button on the side of the Sky Q touch remote, and speaking into the microphone on the remote below the Sky button. Users can give voice commands or ask their TV to play whatever they want to watch. The company also claims that the solution will be able to recognize phrases from famous movies and will be able to bring up the movies when the famous quotes are spoken by the user.
“With Sky Q, we continue to innovate and bring fantastic new features to our customers, who we know are watching more TV than ever before. We want to make it even faster and easier for them to search, discover and watch TV.” said Luke Bradley-Jones, Brand Director, TV and Content Products, Sky.
“That’s why we’ve introduced voice search. With the technology delivered by TiVo, we are enabling our customers to use natural, voice-based queries to find new and favourite TV to enjoy.”
The voice solution is based on TiVo’s knowledge graph engine. TiVo claims that the graph engine is a dynamic knowledge base of entertainment metadata, capable of understanding trends and conversations. This engine updates continuously via data ingestion and news crawlers and includes information produced and curated by hundreds of content editors, predictive search results, and behavioral indicators from social networks.
“With more and more content choices and a great range of entertainment available across TV, TiVo is helping partners like Sky provide the best user experience whilst driving content consumption,” said Matt Berry, Senior Vice President and General Manager, Advanced Search and Recommendations, TiVo.
“We are pleased to extend our long-standing relationship with Sky. This implementation further reinforces the value of TiVo’s product portfolio in bringing the latest capabilities to pay-TV homes across Europe.”
