The company explains that Zoho One provides a company with all the applications it needs to acquire and serve its customers (marketing, sales, and support apps); run its operations (finance, recruiting, and related HR apps), and provide all the tools for its employees to work collaboratively and get their work done (office suite, mail, personal productivity, and collaboration apps). They can even build custom apps for unique business needs and put them under the same umbrella.
“Every few years a company does something that forever changes the course of the industry and resets customer expectations. Zoho One is that next thing. It puts all the software you need to run a business online, and turns it into an accessible business utility,” said Raju Vegesna, Chief Evangelist, Zoho.
“This comes as a welcome change for a market littered with vendors with bloated business models offering individual, overpriced applications. Zoho One changes the game by offering an all-you-can-eat application suite at an unheard of price,” Vegesna added.
Zoho One offers hundreds of integration points across its applications. These integrations connect sales, marketing, customer support, accounting, human resources, and other activities, while also fostering communication and collaboration amongst colleagues, customers, and vendors. Contextual integrations bring in relevant information from other apps to improve the effectiveness of any app.
It aims to provide the best information for quick and superior decisions. It also preserves customer choice and flexibility by integrating with other third-party software applications.
Centralized Administrative Control
Zoho One offers one secure account and single sign-on access to the entire suite. A single Admin Panel enables and controls access, that simplifies provisioning, access, and audit. Policies may be defined company-wide, like enforcing two-factor authentication for all employees to ensure secure access. Furthermore, control can be centrally enforced or delegated through service admins for individual departments and groups.
No Multiple Contracts
Zoho One dispenses with traditional vendor pricing strategies like upgrades, add-ons, multi-year contracts, and usage restrictions, hence not chaining the customer to the vendor. It includes enterprise-level editions of all the Zoho business applications, along with mobile, native apps, and extensions.
“With Zoho One, customers are not just licensing apps they need to run their business. They are licensing peace of mind. With the complexity of running multiple applications taken out of their way, customers can focus on their core business,” Vegesna noted.
Pricing & Availability
Zoho One is priced at around US$15 (INR 1,000) per employee, per month when billed annually. Businesses have to purchase a license for every employee in their organisation to get this pricing. Users can also sign up for a 30 day trial version. Its is available immediately, worldwide, in multiple languages.