SmartCloud Connect integrates Salesforce & Gmail
Software development, customization, and complex program integration company InvisibleSolutions has made SmartCloud Connect for Salesforce available on Gmail. SmartCloud Connect is a cloud application...
SessionM raises $35M funding to aid mobile-first customer engagement
CRM
Sushri Sahu - 0
SessionM, a SaaS-based platform that provides customer engagement for mobile developers, has raised $35 million in funding. The round was led by New York-based...
Salesforce to acquire SMS startup HeyWire
Salesforce is acquiring Massachusetts-based HeyWire—that develops, builds and deploys cloud-based messaging application for enterprises—for an undisclosed sum. The details of the deal have not...
Salesforce to enhance customer experiences with Lightning Bolt
Global CRM company Salesforce, today introduced Salesforce Lightning Bolt, a new framework that is designed to accelerate any company's ability to deploy personalized customer...
Globe Telecom adopts NICE TVOC to boost customer retention
Globe Telecom that provides mobile, fixed line and broadband networks and communications services for enterprises in Philippines, has adopted Total Voice of the Customer...
NinthDecimal’s audience insights to enhance CRM for Trilia clients
CRM
Sushri Sahu - 0
Audience Intelligence Platform, NinthDecimal that helps companies with audience targeting and engagement services has announced a partnership with Trilia, a media agency. According to...
Infer extends predictive analytics offering to Microsoft Power BI
Infer, a provider of predictive technologies, launched a new sales analytics package for Microsoft Power BI. The package is designed to deliver deeper insight...
NEC announces AI-based customer profile estimation technology
NEC, a Japanese provider of information technology services and products has announced the development of a Customer Profile Estimation Technology that automatically estimates detailed...