CRM

Spinnaker Support addresses third-party support demand in Israel

Israeli companies, be it telecommunications, oil and gas, and retail, have started to realize that significant savings can be gained by switching to third-party...

IoT, CRM, Big Data, Cloud: Perfect recipe for restaurants

Some secret sauces, secret recipes, good ambiance, great chefs. Is that all a great restaurant needs today to be successful and drive customer loyalty?...

Sellf: The CRM that plugs into Slack

Sellfapp, the mobile CRM is now available as a fully featured CRM and sales tracking application on the Slack App Directory. Slack encourages other...

Influitive acquires mobile CRM startup Triggerfox

Toronto based advocate marketing company Influitive has acquired Triggerfox, a mobile relationship management application. The application is designed to help sales professionals build and...

Diobox: The new events manager with inbuilt CRM

Fresh out of 15-month beta, Diobox, the new event management platform, differentiates itself from the rest, claiming to have an inbuilt CRM.The CRM retains...

IBM acquires UK-based Optevia to leg up its CRM portfolio

IBM anticipates that the acquisition will allow the company to boost Optevia's solutions across other areas, where Optevia's software, assets, specialized workforce, and expertise could be best utilized to scale up IBM's current capabilities.

Social customer service platform Sentiment integrates with WeChat, Line

As the trend for customers contacting brands via mobile continues to accelerate, large enterprises are beginning to be inundated by customer service requests via...

Salesforce’s Field Service Lightning puts field force on cloud

Enterprise software company, Salesforce, hopes to track not just customers and customer service marketing, but field services too. It has launched Field Service Lightning,...