CRM

Zoho gamifies CRM, adds fun to sales team competition

Online productivity, collaboration and business applications developer, Zoho is adding some fun into the competition within the sales team. Targets and processes have been...

eBay Enterprise sale complete; Zeta takes CRM

eBay has completed the previously announced sale of eBay Enterprise to a consortium consisting of Sterling Partners, Longview Asset Management, and the Innotrac Corporation,...

Sprinklr acquires Booshaka for better audience engagement

New York City headquartered, enterprise social technology firm, Sprinklr, has acquired audience segmentation and management platform, Booshaka, for an undisclosed amount.Booshaka’s "one-click connector technology"...

TravelClick acquires hospitality CRM ZDirect

TravelClick, a New York based cloud-based technology provider for the hospitality sector has announced the acquisition of ZDirect, a CRM for the respective industry.While...

CRM delivery platform Etherios sells for $9M

West Monroe Partners, a full-service North American business and technology consultancy, has acquired Etherios, a consulting firm that specializes in delivering cloud-based customer relationship...

Retailers struggle to unify digital and in-store experiences

A majority of retailers feel their existing technology/infrastructure is preventing them from moving forward with new omnichannel solutions and that they face significant challenges...

Velocity goes to Canada with acquisition of Tab Payments

London based Velocity Mobile that allows digital mobile-payment solutions at restaurants (without requesting for a bill) has acquired Canadian mobile payments app provider, Tab...

SAP announces new software to take CRM into digital era

Enterprise application software company, SAP, is looking to connect the front office and back office with the announcement of three new SAP hybris tools...