Salesforce ups its AI game, launches Service Cloud Einstein
CRM giant Salesforce has announced Service Cloud Einstein, an intelligent customer service platform that uses artificial intelligence to manage the increasing complexity of customer...
Recoding businesses for today’s customer, CRM surpasses Unified outlook
From the digitally empowered consumer to the rise of the telecom and communication industry, we are in the middle of one the greatest industry...
How to build a global company from a small town: The Zoho story
Most companies eying a global market would choose metros or big cities to be their headquarters or development centers for the pure ease of...
YesPath launches Account Rooms to coordinate sales efforts
YesPath, an account engagement platform for B2B sales and marketing, today announced the release of YesPath Account Rooms, a private online space for sales...
Web development platform Wix acquires CRM solution provider Flok
Website development platform, Wix, has entered into an agreement to acquire Flok. The CRM solution provider, Flok, provides marketing solutions to increase customer value,...
Salesforce Bellview office to house largest engineering & innovation team
Customer Relationship Management Company, Salesforce, has announced the opening of its new office in Bellevue, Washington. According to the company, the office will house...
What’s in it for Martech and Adtech in 2017?
Programmatic marketing---the automated and optimized management of marketing touchpoints across the customer journey---has transformed the way brands interact with consumers. The proliferation of data...
CloudGenix partners CNSG to accelerate business development
CloudGenix, a software-defined wide-area network (SD-WAN) provider, today announced it has entered into a master agent agreement with Converged Network Services Group (CNSG), a...