IBM acquires Fluid XPS to personalize consumer experience
IBM has acquired the Expert Personal Shopper (XPS) division of Fluid, an innovator in digital customer experiences, for an undisclosed amount. The XPS solution...
Freshdesk raises $55M, to focus on product development & expansion
Cloud based customer support platform, FreshDesk, claims to have raised $55 million in a Series F investment round led by Sequoia Capital India and...
Infer integrates AI into Dynamics 365, aims to make workflows smarter
Infer, a predictive sales and marketing platform that helps companies win more customers, expanded its open ecosystem today with a new connector for Microsoft...
Cubic to demonstrate its new “virtual ticket office” in Singapore
Cubic Transportation Systems (CTS), a business unit of Cubic Corporation, today announced it will demonstrate its new “virtual ticket office” NextAgent at the LTA-UITP...
Motivis’ new LRM addresses the shift to competency-based education
Motivis Learning, the company that designs innovative, student-centric and personalized teaching and learning models, has introduced its new Learning Relationship Management (LRM) system, claiming...
Freshdesk acquires Chatimity to expand AI chat offerings
Cloud-based customer support platform Freshdesk that enables companies to provide multichannel support via phone, email, chat and social media, has acquired Chatimity, that offers...
SugarCRM launches its platform on IBM THINK Marketing
CRM solutions provider SugarCRM, announced the availability of its platform on IBM THINK Marketing, a new one-stop destination launched to help Chief Marketing Officers...
Helpshift launches ‘Campaigns’ to drive customer satisfaction
Helpshift, a mobile-based CRM solution provider, has launched Campaigns for Proactive Customer Support, a new customer support tool that aims to give companies the...