Emarsys adds advertising feature to its B2C Marketing Cloud
Emarsys, a global cloud marketing software provider for B2C companies, added an advertising feature to its B2C Marketing Cloud. Dubbed as CRM Ads, the...
Freshsales: A new CRM from the house of Freshdesk
Freshdesk, a cloud-based customer support platform has launched a Customer Relationship Management (CRM) solution called, Freshsales.The company states that the new CRM works best...
Knowlarity curbs CRM costs with new call center solutions
Knowlarity Communications, a Singapore-based cloud telephony provider, has launched a solution for startups and SMEs to establish inbound call centers to connect with their...
Avaya launches new customer engagement platform for SMEs
CRM
Sushri Sahu - 2
Communication technology specialist, Avaya, has launched a new customer engagement platform targeted at SMBs. Dubbed as Workforce Optimization Select, the platform provides customer experience...
How LinkedIn-Microsoft deal can shakeup the enterprise ‘Dynamics’
Personally, I have never understood the relevance of LinkedIn in my life, except for sometimes checking up "Who's Who?" Even though LinkedIn often bugged...
Emarsys launches mobile suite to target m-commerce market
Austria based cloud software provider, Emarsys, has launched a mobile-focused suite to "enhance mobile app engagement and customer retention." It aims at optimizing customer...
Tom Tom introduces WEBFLEET on Salesforce AppExchange
Amsterdam- headquartered Tom Tom, a fleet management company has introduced a secured solution called WEBFLEET. It is a Software as a Service (SaaS) fleet...
PwC, Vlocity to provide enhanced customer experience
Audit and assurance firm, PricewaterhouseCoopers (PwC), has inked an exclusive deal with San-Francisco based cloud software provider, Vlocity, to provide an omni-channel customer experience,...