CRM

Zendesk partners Knowlarity, integrates voice solution for India software

Customer service software company, Zendesk, has partnered with cloud communications company, Knowlarity, to expand its services in India. According to the partnership Knowlarity will...

Soft Space raises $5M to advance digital payments in SEA

Soft Space, a Malayasian fintech company, has raised $5 million from transcosmos, a Japanese e-commerce firm, to form a capital and business affiliation that...

SugarCRM launches new version with updates to ‘core’ CRM features

Customer Relationship Management solutions provider, SugarCRM, has announced the general availability of Sugar CRM 7.9, its latest CRM solution. According to the company, the...

Guide: Zendesk’s new solution that uses machine learning to resolve customer queries

Customer service software company, Zendesk, has introduced a smart Knowledge Base solution that captures the collective knowledge of an organization and combines it with...

Zoho’s primary competitor is DOS-based and living in desktop era: Siva Iswaran

Sivaramakrishnan Iswaran, Director Product Management and Business Development, Zoho in an exclusive interview with Techseen talks about the newly launched Goods and Service Tax...

Zoho launches Finance Plus, its GST-compliant financial suite

As India gears to become a GST-compliant nation, its success will depend heavily on the technology infrastructure that businesses deploy. Millions of SMEs will...

Capillary taps Chinese retail with WeChat CRM

Capillary Technologies, a provider of omni-channel engagement and commerce solutions has announced the launch of WeChat CRM in China. Fostering the O2O (online to...

Say goodbye to coding with SugarCRM’s new mobile app version

SugarCRM, a CRM solutions provider has announced a number of new features to Sugar Mobile, it’s app for smartphone and tablet CRM users. The...