MindMeld launches Deep-Domain Conversational AI platform
Conversational AI company, MindMeld, announced a technology platform for Deep-Domain Conversational AI. MindMeld states that the platform makes it possible for companies to create a new generation of voice and chat assistants that can demonstrate deep knowledge and expertise around any custom content domain.
“By leveraging MindMeld’s Deep-Domain Conversational AI platform, we can offer our customers an expert, AI-powered assistant with deep knowledge about Uniqlo’s product catalog, retail locations and more.” said Makoto Hoketsu, Group Senior Vice President and CTO at Uniqlo’s parent company, Fast Retailing.Open source or academic AI toolkits (such as TensorFlow, CNTK, SyntaxNet, CoreNLP, or NLTK) provide advanced algorithms but little data suitable for production-quality applications. With MindMeld’s Deep-Domain Conversational AI platform, companies will have access to state-of-the-art machine learning capabilities to power the most advanced voice and chat assistants possible today. These capabilities include the following:
- broad-vocabulary natural language understanding
- question answering across any dynamic knowledge graph
- dialogue management and dialogue state tracking
- large-scale training data generation and management
- cloud-based or on-premise production deployment
“The companies that can build the best conversational interfaces will leapfrog ahead of the competition by delivering superior customer service with unprecedented operational efficiency.” he further addedIn the recent past, companies like Google, Facebook, Apple, Amazon and Microsoft have launched new developer APIs for their most popular messaging applications, virtual assistant platforms and voice-enabled devices. As a result, companies that succeed in building useful voice and chat assistants can now reach billions of new users across all of these conversational platforms. “MindMeld’s Deep-Domain Conversational AI makes it possible for our customers to build a single great conversational interface which can then be launched across dozens of different platforms such as Amazon Alexa, Facebook Messenger, Google Assistant, Skype, Slack, Google Home and more,” said Tim Tuttle, CEO and Founder of MindMeld.
“Technology like ours enables many companies to offer a single, great conversational experience across every important customer touchpoint.” he added.