Redwood, California, based Tactile, has announced the launch of three new mobile apps — Tact Hello, Tact Peek and Tact Go, as a part of Tact, its flagship mobile-first command center designed specifically for field salespeople. Tact combines the tools they use everyday — phone, email, calendar and Salesforce CRM.
One of the top requests from its customers, Tact now features a business card scanner that leverages the device camera. When salespeople meet new customers, they can now simply take a photo of the business card and Tact Hello will automatically recognize the contact fields and create a new contact in Salesforce CRM.
Salespeople already love Tact’s full-featured email client and its tight integration with Salesforce CRM. Now with Tact Peek, they can attach rich content including slide decks, spreadsheets, proposals, sales collateral, videos and more without running into email size limitations. Recipients can view the content directly on their desktop or mobile browsers. Tact Peek leverages the device’s real-time push notifications to alert salespeople when a prospect has opened an email and gives them detailed insight into how much time was spent on each page.
Tact gives salespeople a daily agenda of all of their tasks and customer meetings. Tact Go uses the device’s GPS to overlay a map visualization of their meetings so salespeople have instant access to driving directions, weather forecasts and Yelp. When they finish a meeting, Tact will prompt them to log the meeting to Salesforce, including voice-to-text notes, and suggest other nearby prospects and customers to visit.
“Despite everything we can do with our mobile phones and watches today, sales technology hasn’t changed much since salespeople were carrying laptops around,” said Chuck Ganapathi, Founder and CEO of Tactile.
“Today we are breaking new ground by taking advantage of the amazing innovation that Apple and other phone manufacturers have packed into their devices and giving salespeople an entirely new way to be productive on the road,” he added.
Ganapathi, for the record, is a former Salesforce and Siebel executive.
Tactile hopes to encourage enterprises taking the mobile-first approach to their CRM deployments. As per Google Play Store, Tact has between 100 and 500 installs and rated 3-star by one user. However, on iTunes App Store, Tact has been rated on average 4-star by 141 reviewers.