Professional consultancy firm Deloitte
conducted a “Global Human Capital Trends”
survey where it found that 85% of HR and business leaders identified engagement as a leading priority for their organizations. Piggybacking on this, Deloitte has created an integrated HR service delivery and collaboration platform
‘ConnectMe’, which it claims to be a single destination for HR services. The company says that the platform is specifically developed with a purpose to keep employees engaged through digital interactions with workplace services.
The company claims that ConnectMe, a single, digital workplace platform allows employees to navigate a maze of HR systems and content when and where they need it. ConnectMe makes it easier for employees to access and consume HR services content relevant to them. Factor in embedded social collaboration with business content and you can empower employees to communicate with each other and HR using familiar chat and community features. Built on the Salesforce platform, ConnectMe’s enhanced configuration includes specific content modules that meet the needs of both managers and employees. By better enabling the service delivery model, ConnectMe can transform the HR function and allow it to operate as “One HR”.
Michael Gretczko, Principal, Deloitte Consulting LLP, Digital HR and Innovation Leader stated, “Many employers still operate in costly siloed HR environments, across disjointed systems and teams to manage payroll, benefits, recruiting and other functions. Today’s workforce expects interactions with HR to be effective, simple and intuitive. ConnectMe enhances the employee experience through digital HR service delivery and helps HR leaders bring focus during this time of organizational disruption.”
The company states that ConnectMe streamlines the workflow of HR team so that they can focus on improving the overall business, and employees can get quick, simple solutions in a self-help environment. ConnectMe offers a personalized desktop and mobile user experience, enabling employees to access what they need, anywhere, anytime.
ConnectMe claims to offer:
- Guide engagement and increase speed to resolution through integrated self-service tools
- Provide convenience and choice to access and complete HR tasks through mobile app capabilities
- Facilitate communication using familiar chat and community features
“HR today should maximize the value of existing technology by efficiently pulling all functions together. With ConnectMe, organizations can establish a digital workplace designed around the employee that uses insights and analytics to provide predictive and personalized HR interactions,” added Gretczko.