Vlocity is committed to empowering insurers to ‘go digital’ and optimize their operations based on insurance industry best practices. Our work with Insurity, a leader in helping insurance organizations modernize and transform their core processing and customer-facing initiatives delivers an integrated solution to better serve our mutual customers.“This partnership addresses core industry needs: insurance organizations need insurance-specific capabilities, they seek all the benefits of the cloud, and they want digitized and paperless business processes from customer engagement to administration,” added Young. Vlocity and Insurity will give insurers the advantage of integrated solutions, that claims to help improve customer satisfaction and referrals. It will also streamline operations and eliminate paper work by digitizing key business processes. Moreover, increasing business agility and leveraging the cloud to reduce the cost and time to deploy new offers. Lani Cathey, Senior Vice President, Insurity, said: Insurity is focused on driving insurers’ modernization and transformation initiatives, providing targeted, effective and efficient policy and plan service interactions across all channels is what strengthens customer relationships. Our work with Vlocity will bolster our own suite of core processing solutions, including our Insurance Enterprise View (IEV) data solution, tapping into specialized data repositories and insurance enterprise systems built on insurance industry standards.
San Francisco-based cloud software company, Vlocity has signed a strategic partnership with Insurity that provides Property and Casualty software and services. Vlocity which is a strategic partner of Salesforce will assimilate its omni-channel abilities of Salesforce platform with Insurity’s insurance processing, data integration and analytics solutions. This combined solution will enable Property and Casualty insurers to connect their front and back offices to manage the entire insurance customer lifecycle. Ron Young, Vice President and General Manager, Vlocity Insurance, said:
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